Question 1

How do I order?

Accepted Answer

We do things a little differently, to place an order you can contact our team directly via WhatsApp or complete the enquiry form. 
Communicating via WhatsApp allows us to keep you in the loop about your product every step of the way, reducing any uncertainty and ensuring we can quickly answer any questions you have about the product or delivery.

Question 2

What are your delivery options?

Accepted Answer

We are extremely flexible and can work around your busy schedule. We are happy to offer named day and weekend delivery. We can also arrange a specific time if you would like to be in when we arrive.

Question 3

How much will delivery cost?

Accepted Answer

Cost is dependent on delivery location, quantity ordered and your preferred delivery method. Please contact us and we will get back to you with an accurate quote.

Question 4

How do I pay for my order?

Accepted Answer

Because we are so confident you'll love the product, we only take payment once the delivery has been completed. 
No pre-payment is required. Payment options include cash or bank transfer.

Question 5

How big are your bags and how much do they weigh?

Accepted Answer

Our bags are 1-tonne, bulk builder bags that are approximately 660 litres. These weigh approximately 650 kilos. If these are too big, you can opt for a half-size bag that is approximately 330 litres.

Question 6

What is loose delivery?

Accepted Answer

Loose delivery means your product is delivered without a bag or pallet and is tipped directly onto your driveway (or other preferred location). The number of loose loads you choose is equivalent to a 660L bag, e.g. 2 loose loads is equivalent to 2 660L bags. 
By choosing this method, we can offer you cost savings as it eliminates the need for packaging or pallets.

Question 7

How much product will I need?

Accepted Answer

If you are not sure how much to order, please get in touch and one of our friendly experts can assist you.
You can also enter your measurements into our product calculator to get an estimation.

Question 8

How will delivery be carried out?

Accepted Answer

Bagged orders will be delivered using all terrain pallet truck.  
Loose orders will be delivered using a 3 way tipper lorry; we advise you to put down a sheet or boarding for the product to be tipped onto. 
If you would like us to provide this for you, please mention it when you order.

CDB Topsoil

Frequently asked questions

We've tried to include everything you might want to know here.
If you have any questions, please check out our FAQ below!

CDB Topsoil

Frequently asked questions

We've tried to include everything you might want to know here. If you have any questions, please check out our FAQ below!

We've tried to include everything you might want to know here.
If you have any questions, please check out our FAQ below!